Support

Need help with your account, a bonus question, or navigating our exciting slots from providers like NetEnt or Pragmatic Play? At Cherry Spins Casino, we're all about making your gaming experience smooth and enjoyable. Our support team is here to assist with everything from deposits using Bitcoin or Visa to understanding our welcome bonus of up to 200% or 1000 free spins on your first two deposits.

Unlock Fast Answers with Our 24/7 Live Chat

Picture this: You're in the middle of a thrilling session on a Betsoft blackjack table, and a quick question pops up about your Tether transaction. Our live chat is your go-to for instant responses, available around the clock every day of the week. Most queries get resolved in under a minute, thanks to our friendly experts who know the ins and outs of our platform, including popular games from Evolution Gaming and Play'n GO.

With no wait times during peak hours, you can jump back into the action without missing a beat. Whether it's clarifying the 80x wagering on our multipliers or troubleshooting a login issue, we're just a click away to keep things running smoothly.

Send Us an Email for Detailed Support

Sometimes, you need a bit more space to explain a concern, like details on our VIP rewards or a withdrawal in CAD. Drop us a line at info@support.cherryspins.com, and expect a thorough reply within 24 hours—often much sooner during business hours. Our team handles everything from Ethereum deposits to questions about live dealer options from Vivo Gaming.

We prioritize clear, helpful responses that address your specific needs, ensuring you feel heard and valued. It's like having a personal guide through the world of online gaming, tailored just for you.

Dive into Self-Help with Our Extensive FAQ

Before reaching out, check out our user-friendly FAQ section—it's packed with answers to the most common questions. From how to claim your no-deposit 10 free spins after phone verification to understanding cashback on live dealer games, you'll find step-by-step guides that save you time.

We update it regularly based on player feedback, covering topics like our high roller bonus up to $2000 or birthday spins. It's designed to empower you, so you can resolve simple issues on your own and get back to enjoying titles from Big Time Gaming or Relax Gaming.

Meet the Team That's Got Your Back

Our support crew isn't just knowledgeable—they're passionate gamers who understand the excitement of a big win on a Red Tiger slot or the strategy behind Novomatic poker. Committed to quick resolutions, they tackle issues related to accounts, MuchBetter payments, or even our refer-a-friend 200 free spins with professionalism and a smile.

We train them extensively on all aspects of Cherry Spins, from software by Hacksaw Gaming to our platinum-level VIP perks like higher withdrawal limits. Rest assured, your satisfaction is our top priority, making every interaction feel approachable and effective.

No matter the time or the topic, we're dedicated to enhancing your time at Cherry Spins Casino. If you're ready to explore more, head over to our full Cherry Spins Casino review for insights on bonuses, games, and more—let's keep the good times rolling!